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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


" I just had the best experience in Marshall and purchased my new units from Kyle they took the time to match me up to the units I needed H & W was first class, but had went to the dealer in longview to purchase 2 units for husband and son, and was treated rudely, well it turned out for the best I will go to H & W for all my needs it was only 30 minutes but felt like a whole world of an experience better!"
By: Anonymous    Longview, TX

"I called Dan about a deal I saw on a CRR 250R for my wife. He was exceptionally helpful and willing to answer all my questions and worked with me on arranging everything from garland seeing as I am two hours away. The bike was for my wife for her first bike and she absolutlely loves it. Next summer we will be buying me a new bike and we will make sure we go there for it. Its worth the 2 hour drive to make sure we get good service and what we want."
By: Peter    Garland, TX

"Needed accessories and worked with parts. They went above and beyond to get wat I needed!"
By: Lloyd     Greenwood, LA

"I called about a 2008 Trike Saturday morning, we did a credit app over the phone and Dan called me back with all my approval numbers and drive out costs.We left houston at 11:45am.We got to Marshall at 3:10...they close at 3:30!Dan was awesome, he stayed late with us, we test drove it, and then Dan sat and waited....while I took my time deciding.There was no pressure and no rush.The finance guy stayed late as well.I cannot tell you how much I appreciated that they gave me that time to get comfortable with the bike and the deal before driving my new trike back to Houston.I know people have lives!Having 2 guys stay late just for me to play it out in my head...on a Saturday night...till 6:00 by the time the paperwork was done - 3 hours after closing! It was a calm and happy experience and Hats off to you guys for going that little extra to make it all worth it."
By: Anonymous    Houston, TX

"I will never by anywhere but here. Kirk Webb and his staff have made a believer out of me. Thanks for all the help on all 4 of my atv's and my motorcycle in the past. I will be back on all my atv and utv needs"
By: Clayton    Longview, TX

"We bought a 2013 Honda Rincon 680. The salesperson that helped us was great and answered all of our questions and concerns and also adding extra accessories.He was helping our cousin out too even though he was working about 3 states up. Ever since we got it we haven't had any problems. It's a pretty great fourwheeler to have. Thank you everyone who helped us."
By: Anonymous    center, TX

"We bought a 2013 Honda Rincon 680. The salesperson that helped us was great and answered all of our questions and concerns and also adding extra accessories.He was helping our cousin out too even though he was working about 3 states up. Ever since we got it we haven't had any problems. It's a pretty great fourwheeler to have. Thank you everyone who helped us."
By: Anonymous    center, TX

"Have Known O.D. and his Sons Glen, Kyle and Mark for Years. I know how these Young Men were raised, and they Treat You the Same Way They Would exspect to be treated. Good, Honest, and Fair Dealing can only Bring Success, as the Years have Shown. H & W always comes First to me, when it comes to Motocycles, or ATVs. There just GOOD PEOPLE !! Fair, Honest, and Straight Forward. What else can a Person ask for ? "
By: Richard    Longview, TX

"Well hear we go again for tomorrow, back to H&W. Every time i go looking at new bikes Kyle tells me I'm not leaving without one! Love my most recent purchase a HD, but getting where I cant handle it at pull in stops. (gas an eats) My brother is having his 09 or 10 GW triked tomorrow, told Kile about my condition. Well you know what Kile said..........Tell Gary to come with you, He wont leave without one !!!! What more can I say!"
By: Gary    Gilmer , TX

"Wife and i purchased a 2009 Starr 1300 on oct 8th 2011 the bike is awesome.. The sales people ...finance and the shop did a class job getting us our bike ready same day with all the parts we wanted on it we we're both very pleased with it and look forward to putting tons of miles on it.....thanks everyone at H&W for the great service"
By: James    Shreveport, LA

"I've bought several four wheelers from H&W over the years, and now purchased my first UTV. I have always dealt with Kirk and he's always taken the utmost care of me. He handles my business like it's his own and you truly feel you have a partner in the buying process. It doesn't matter if it's after hours or during working hours Kirk is always anxious to help his clients, and make his customer, a repeat customer. I always refer everyone I can to H&W."
By: Casey    Gilmer, TX

"First let me start off by saying that there are people put on this planet to do bad things and make people's live's miserable. Then there are those that have angel wings and are here to help people in distress. Glenn Hughes and all his employees are just those "Angels with Wings." I had a flat tire on a Sunday morning and Glenn and his son came to my rescue and opened up his business for storage overnight of my bike on that Sunday. On Monday morning, which they are usually closed, they came to my rescue again and installed a new tire helping me get back on the road and able to get me home and back to work. I cannot say enough good things about Glenn Hughes and H & W Honda. Please give them all of your future considerations."
By: Steve    Houston, TX

"I was mainly a Harley Man from my youth but in 1989 I bought my first Goldwing with all the bells and whistles. OD was great to deal with, since than have had two more Harleys but missed the Goldwing. Went back to H & W in July 2006 on a Monday and showed up at their door on Tuesday. By noon I was on my way home with a new Gold Goldwing which I still have today plus one Harley. Miss OD, good friend"
By: George    Austin, TX

"We recently bought 2 new atvs from the Palestine dealership. Dealing with Collin and Jennifer made this experience very easy and enjoyable. I will definitely refer my friends and family to them for future needs!"
By: Jarod and Jennifer    Palestine, TX

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"Over the past 10 years I have purchased several motorcycles and 4-wheelers for H&W. They have always provide exellect Customer service and competitive pricing. My most recent purchase of a Goldwing was the best experience ever! I was able to choose from a wide selection of colors and options as well as pick from a large assortment of riding gear, helments, and accessories. Thanks for making my purchase the best experience ever and providing the gear to make my riding experience safe! Thanks again, Tim"
By: Tim     Frisco , TX

"You guys are the BEST! ! We rode up from Orange to sightsee in your area and started having problems with our V STAR. We were in Jefferson and asked some of the locals about a shop,you were recommended. We came in explained our problem (tracking on the front tire) within 1 hour we had a new tire and were back on the road! You guys ROCK thanks again for the fast, superior service ! "
By: thomas    Orange, TX

"Great people to deal with. We had lost a stainless screw out of our backrest. We searched all over East Texas. We stopped by H&W on our way to Baton Rouge. After not being able to find one, Kyle had the parts department open a new back rest and gave us four new ones for free. Bought an 1100 Classic from them and will definately buy our next bike there also."
By: Joe    New London, TX

"Kyle, Thanks again one more time.Your effort and speed to make my buying a Grizzly 550 was top notch along with Bear in parts.....(hard to choose which one too buy) When I buy another one H&W Honda is the place I'll go!!! Keep up the GOOD work Guys..... Anyone that talks of buying a Honda/Yamaha will be sent Your way!!!! Thanks again... Richard & Melissa F. Gilmer,Tx"
By: Richard & Melissa     gilmer, TX
"Its a shame Louisiana does not have a dealer this good. Thanks for being there for all of us."
By: Swepson    Keithville, LA

"Bought a 2009 Yamaha Grizzly 700, had very good service and help picking out what best suited my needs"
By: Chris    Longview, TX

"kirk provided the greatest sales assistance ever! Buying my first bike was completely hassel free. The pats people were awesome also in getting me a new battery for the bike. If you're looking for a bike I definately recommend he Honda."
By: Adam     longview , TX

"A pleasure doing business with. I will be back for any future purchases and service. Kirk was friendly, knowledgeable, and helpful. Even though he was extremely busy helping others as well, he still was able to have a four wheeler assembled, get me an inverter and get me to finance in about an hour. Thanks to all. I must have been asked 20 times in that 1 hour if someone has helped me. I left feeling like my purchase was appreciated by the entire H&W team."
By: Patrick    Kilgore, TX

"I bought a 2007 Royal Star from your dealership and Kirk was very helpfull. The overall experience was great. Thanks"
By: Donnis    Shreveport, LA

"Great dealership! Dan was very helpful in locating the exact bike I was looking for. The parts/accesories guy ( I'm sorry I forgot his name was very helpful as well. And the 1300 Shadow Sabre I got rocks!! Great ride home except for the 100 degree plus heat."
By: John    Quitman

By: Anonymous    tyler, TX

"Purchased a 2007 Honda Rubicon, Hassle free process and the best prices anywhere. Thanks for the great ATV!"
By: Robert    Longview, TX

By: DAVID    MARSHALL, TX

"HAVE NEVER RIDDEN A BIKE...CINDY HAD TOTALLED ONE OUT A FEW YEARS BACK AND WANTED TO RIDE AGAIN, DECIDED ON GETTING TWO TRIKES..REALLY LIKED THE IDEA OF GETTING THE BIKE AND CONVERSION AT THE SAME PLACE..RODE OVER ONE SATURDAY AND TALKED WITH RICHARD OUR SALESPERSON AND ALSO THE OWNER MR (UTES) NOT SURE OF THE SPELLING. IT WASN'T LONG BEFORE WE NEW WE HAD COME TO THE RIGHT PLACE. THEIR KNOWLEDGE OF TRIKES IS UNSURPASSED AND OBVIOUSLY HAD A GREAT PRODUCT...ORDERED TWO WEEKS LATER...PICKED THEM UP A FEW WEEKS AFTER THAT AND AFTER A 20 MINUTE LESSON FROM RICHARD, HEADED BACK ON I-20 TO LOUISIANA...BEING 52 AND NEVER RIDDEN BEFORE..AGE MAKES US A LITTLE MORE CAUTIOUS...I DEFINITELY WAS A LITTLE NERVOUS, HOWEVER, AFTER ONLY A WEEK WAS TOTALLY COMFORTABLE RIDING ANYWHERE..THESE FOLKS REALLY KNOW THEIR BUSINESS AND HAVE A GREAT PRODUCT...WE ARE HAVING A BLAST ON THEM..THE ONLY PROBLEM IS WE DON'T WANT TO GO TO WORK ANYMORE, JUST WANT TO RIDE THE TRIKES...PLEASE FEEL FREE TO CALL ME OR CINDY IF YOU HAVE ANY QUESTIONS ABOUT OUR EXPERIENCE BUYING OR RIDING AFTERWARDS WILL BE GLAD TALK ..THANKS RICHARD AND H & W...318-644-1894"
By: MONTY & CINDY    EROS, LA

"We were on our GL1800 Goldwing on vacation at Caddo Lake when we picked up a screw in the rear tire. After a plug repair I started calling around for a new tire to make the trip home. I called H&W Honda and was told that they had 3 different tires in stock and would work me right in when I got there. I was skepitical about the time of service. Upon arrival I looked at the available tires and decided upon a Bridgestone take-off from a trike conversion. My bike was rolled in immediately and they went to work on it. I was at the dealership less than 45 min. That's from the time I rolled on the lot till I rode off the lot. MAN, THAT'S MY KINDA SERVICE!!! Bike rode perfectly on the ride back to the west side of the DFW metroplex, and smoother than it ever has. My many thanks to the guys at H&W Honda!! "
By: Kerry    Haslet, TX

"I must say that you all have the best of the best on you team in marshall. The warm caring service provided while I was in your building was most welcome. I left there with all my questions and so much more answered by your service department. keep up all the hard work H & W and you will continue to draw in the competitions customers like you did with me!!!!"
By: Anonymous    Longview, TX